Contact Details
Erotiek-Accessoires is part of VestersMedia.nl.
VestersMedia.nl
Burchtpad 120
3223 GP Hellevoetsluis
Netherlands
Chamber of Commerce (KVK) number: 54749379
VAT number: NL002032465B51
IBAN: NL84 RABO 0332 1615 60
BIC: RABONL2U
Email: info@vestersmedia.nl
Telephone: +31 181 770201
Frequently asked questions
When will I receive a reply to my email?
We aim to answer your question within 1 working day. During busy periods this may take a little longer, but we will always do our best to help you quickly and clearly.
Can we be reached by telephone?
Yes. You can call us on weekdays between 11:00 and 21:00 on +31 181 770201. We would be happy to speak to you personally.
Will my order be shipped discreetly?
Yes. We place great importance on your privacy. Your order will be sent anonymously and without a recognisable sender. The parcel will not mention "Erotiek-Accessoires" or the type of product you have ordered.
Can I cancel or change my order?
As long as your order has not yet been dispatched, you can usually still amend or cancel it. To do so, please contact us as soon as possible at info@vestersmedia.nl or call +31 181 770201.
Do you have a physical shop or collection point?
No, we are a fully online webshop. Unfortunately, it is not possible to collect orders in person. All orders are delivered by parcel post to your home or to a collection point of your choice.
How can I return my order?
Would you like to return something? You can do so within 14 days of receipt, provided the product is unused and unopened. Send us an email with your order number, and you will receive further instructions. You can find more information on our returns page.